If for any reason you're not satisfied with your purchase, the items can be returned within 14 days from the date of receipt of the order.
- Italy: € 15
- European Union: € 20
- Albania, Andorra, Bosnia, Monaco, Norway, United Kingdom, San Marino, Switzerland, Turkey, Vatican: € 20
- Rest of the World: € 60
How to return your order:
- 1) Make sure that the products are in the same condition in which you received them, with the tags still attached and with the receipt inside the package,
- 2) Submit a refund request to email@example.com ,
- 3) Once approved, we will send the courier to collect the package at the address you have indicated,
- 4) As soon as the order arrives to the store, we will check that the items are in the initial conditions, and we will make a refund.
Refunds will be made after receipt, verification, and acceptance of the items.
You will be refunded the amount paid at the moment of purchase, minus the cost of handling the return.
For orders paid by credit card, the refunded amount will be available in about 5-10 days.
In case of payment by Paypal, the amount will be returned to the original account.
In case of cash on delivery or bank transfer, you will need to provide us with your IBAN to make a transfer in your favor.
Any import tax and expense for return shipments for reimbursement for non-EU countries is on the customer.